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Refund Policy for Jeffinityout
Effective Date: September 18, 2024
At Jeffinityout, we strive to ensure our customers are completely satisfied with their purchases. If you are not satisfied with your order, please review our refund policy below.
Returns:
- You have 30 days from the date of purchase to initiate a return.
- To be eligible for a return, items must be unused, in the original packaging, and in the same condition as when you received them.
- Certain items may be non-returnable, such as personalized or custom-made products.
Refund Process:
- To initiate a return, please contact us at info@jeffinityout.com with your order number and reason for return.
- We will provide you with a return shipping address and further instructions.
- Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will be applied to your original payment method within a certain number of days, depending on your bank's policies.
Exchanges:
- If you need to exchange an item for the same item, please contact us at info@jeffinityout.com to discuss the exchange process.
Shipping Costs:
- Shipping costs for returns are the responsibility of the customer, unless the item is defective or the wrong item was sent.
Contact Us: For any questions regarding our refund policy, please reach out to us at info@jeffinityout.com.
Thank you for shopping with Jeffinityout!